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FAQ03

>FAQ

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  • Q: Is every single product individually inspected? 

     A: Yes, we inspect every single product piece by piece.

     

    Q: Do your products have any certifications? 
     A: Yes. Most standard items have CE certification and ANSI certification. Additional local standards, e.g. lSS528 for Singapore, AS/NZS 1891.1:2007 for Australia, and CSA for Canada, are also attached to our products.

     

    Q: Terms of payment? 
    A: A minimum down payment of 30% is required before order production. Outstanding balances must be settled prior to shipment. Other payments negotiable.

     

    Q:What is the production capacity of your factory? 
    A: Our average production capacity per month is 80,000 harnesses and lanyards. In high season, our production increases up to 70,000 sets.

     

    Q: Does one size of the harness fit all users? 
    A: No. If you fall, a properly fitted harness diffuses impact over your thighs, pelvis, chest and shoulders. A harness can only work properly only if it correctly fits the worker and is properly worn. Not all harnesses fit the same way, nor do all har


    Q: How many choices does the customer have for packaging? 
    A: Standard packaging is one polyester bag per piece. Special packing bags like fabric bags, color boxes, or clamshell packaging is also available.

     

    Q: Do you have a product suit for welding or in a high volta 
     A: Yes. The Kevlar/Normex webbing harness and dielectric buckles would be an ideal choice in this scenario.


    Q: What is your price range? 
     A: Our product line ranges from the very basic to the complex, and our price range follows suit, from US $5.50 - US $70.00 for harnesses.

     

    Q: What is the color of the metal components? 
    A: Tailored to the customer's preference, we offer metal components in silver, gold or black. A third work process is involved with black color coating, therefore, it is offered at a premium.

     

    Q: Can the webbing color be custom designed? 
     A: Yes. Custom design webbing color is available. We do ask you supply the desired color sample or pantone number. Multi-colored webbing can also be produced. We can either dye the white webbing, or use colored thread. Standard colored threads are ava


    Q: What is your MOQ for per order? 
    A: A minimum of 200 pcs for one item, in one order, is required.

     

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    Q: Is OEM business accepted? 
    A: Yes, 90% of our customers are original equipment manufacturers, allowing businesses to affix their own labels to the products. For the Chinese market, we introduced our own brand name, Ricotech.


    Q: Can the customers certify your products by themselves? 
    A: We offer two options. We can either apply an extension certification, or, if there is none available, we will support customers in applying for a new certification. We are virtually in daily contact with SATRA, Great Britain for EC certification, a


    Q: Does your factory have any international certifications? 
     A: Yes, our company is ISO9000 certified. Additionally, several of our customers send their own quality control management. We are tested by SGS, UL, SAI Global, and Global Market, among others.


    Q: When were you founded? 

    A: Our company was established in 1995; we are celebrating our 20th anniversary this year.


    Q:What are your main markets? 
    A: Our chief customers hail from the USA, Brazil, Mexico, Turkey, the Middle East, and Germany.


    Q: How many workers does your factory have? 
    A: We employ 60 full-time staff and 40 part-time employees, and own our own developing apartment and quality testing facility.


    Q: Is there an airport or railway station near your factory? 
    A: Ningbo's urban population is roughly 5.5 million inhabitants, with an international airport and accessible train station connecting major metropolitan cities like Shanghai and Hangzhou.


    Q: Can I buy single components? 
    A: Yes. All components can be bought individually, e.g. the Nylon webbing part of the Nylon bed for packing harnesses. Components can be customizably branded as well.


    Q: What are your lead times? 
     A: After product details have been specified, orders are delivered on an average between 6 to 10 weeks.


    Q: What languages are spoken in your company? 
    A: Communication languages are English, Spanish, German, Chinese, and Mandarin.

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